5 Tips for Selecting Your Next Cleaner

7/17/2020

As the summer ends, many will start considering a new house or office cleaning company. Use this checklist as a tried & true way to interview potential candidates! I've been in this industry for 15 years and have served as an industry consultant for the last 4 years. This will help you!

Select a Legit Company! Choose a cleaning service that is tax-compliant, carries $2M of general liability insurance, and is legal to operate in PA. There are many people cleaning" part-time for side-income that are not insured. Their prices are very low (under $100 per visit) and you take on all the risk if something happens (injury, liability, theft, etc). Do not take that risk! Make sure they are legit and ask for proof! Legit companies are more expensive, but your peace of mind is worth the investment.
COVID Educated & Prepared! Make sure they have a safe COVID disinfecting protocol. There is no governing body in our state to ensure cleaning companies comply to CDC standards. Ask them how they are following CDC guidelines and how they limit cross-contamination? DO NOT hire the company if they DO NOT have a COVID protocol. You can reference my "COVID-19 Disinfection Protocol" as an example. Also, make sure they have a strong working knowledge of how to properly disinfect. If they have a COVID protocol, it is likely they have at least done the basics and read the latest CDC recommendations. In general, the more knowledgable they are, the more you can trust them to protect your family as they clean. The companies that excel in this area offer more peace of mind and are therefore more expensive. Feel free to use my "9 Mistakes in Disinfecting" podcast episode as a reference to check their basic knowledge.
Are they Great Cleaners? Check out their website and social media for before and after pictures. Do they have a basic working knowledge of the science of cleaning? This protects your home from damaging chemicals. What type of cleaning products do they use? Are they eco-friendly? What type of vacuum system do they use? Are they thorough? Ask if they move items or clean around them?
Limit Your Exposure! As I shared in my last newsletter, the cleaning industry is realizing that solo teams have HUGE client-value. Why? Would you rather have 4 people in your home or office that rotate from visit-to-visit OR 1 person that is the same every time? I do private consulting for cleaning companies to help them switch to the solo model in my Solo Cleaning School.
Check references! Some people and companies are NOT what they appear online. Therefore, check multiple sources. Look at the company website, Google, FB, and other social media reviews. Ask for letters of recommendation or references of past and/or current clients. Gather 3-5 qualified companies and interview them over the phone. Select the top 3 and do in-person estimates for your home and/or office. Did they return your phone call promptly? Did they show up on time, act professional and businesslike? Do you trust them? Choose the company you TRUST the most and you're likely to find a service that you will keep for a while.

9 Comments

Mia Evans link

11/15/2021 03:59:58 pm

I like that you pointed out that it would be helpful to check the references of the industrial janitor services. As you said, you can interview their previous customers to check their services before. I can imagine how helpful this step would be to find the best company out there. It would give the company owners peace of mind that they will be entrusting their property to people who are experienced, knowledgeable, and reputable.

Edmonton Commercial Cleaning link

12/7/2021 06:18:39 am

Once you’ve identified the specific tasks, such as laundry, cleaning floors, dusting, etc., you can much more easily filter out companies that don’t offer these things.

www.commercialcleaninghamiltonpros.co.nz link

4/18/2022 07:30:39 pm

I heard certain reviews about fraudulent services. That is why this planning is created to avoid those!

Millie Hue link

6/10/2022 01:11:46 am

It really helped when you said that we can check the website of the office cleaning company to see before and after photos. I can imagine how helpful that would be to find a good company. As long as the photos are real, it would be a huge help for them to invest in professionals they can actually trust.

Brighters Cleaning link

7/12/2022 01:10:51 am

Hi, Its a wonderful post.Thanks for your nice post.

Braden Bills link

7/26/2022 08:21:42 am

My friend has been having a hard time keeping his business clean. It makes sense that he might want to get a proper office cleaning company to help out with that! That seems like a great way to ensure that his business is well cleaned.

Ken

7/26/2022 08:27:38 am

Thank you for the comments! I'm so glad this article is helpful. Feel free to email me with further questions. carfagnocleaning@gmai.com
Ken

Afton Jackson link

8/2/2022 06:06:08 pm

Planning your house cleaning services depending on how many people you want at home really does sound important. This way, you can make sure that you have a good relationship with whoever you hire since it will be the same person every time. That kind of trust can lead to good business, so I'll do this when I hire a home cleaning service from the area for sure.

John Carston link

8/8/2022 06:40:00 pm

It's great that you elaborated that researching multiple sources could help you obtain more information about services. My godfather mentioned the other day that they are hoping to find janitorial supplies for a clean environment for their business workplace, and he asked if I had any idea what would be the best option to consider. I'm grateful for this instructive article, I'll tell him that it will be much better if he consults a trusted janitorial supplies shop as they can provide more details about their supplies.

5 Tips for Selecting Your Next Cleaner

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