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Do You Do Contracts?

4/16/2021

10/6/22 Update: This article was written when I was a solo house cleaner. I did not use contracts. Our business model changed in July 2021 and we hired a coach to help us grow Carfagno Commercial Cleaning (C3) as an employer. Today, we absolutely use contracts (agreements) to settle the terms of the cleaning arrangement before services begin. This article is still very valid for house cleaning companies and especially solo cleaners. However, we do NOT require a contractual obligation to retian our services. Customers may cancel at any time.

Original Article: As always, I'll answer this question from multiple points of perspective. I am a cleaner and have been cleaning houses and offices for 16 years. I am also a consultant in my industry and very aware of the various business protocols. I'll address this main question directly for my company first. Then, I'll go a little deeper to answer the other question many of you have.

2 Comments

How Much Do One-Time Cleanings Cost?

4/2/2021

7 Comments

April 2024 Update:
In mid 2021, our business model and branding changed from solo house and office cleaning to the Carfagno Commercial Cleaning or the C3 Experience. This article does a good job explaining how one-time pricing differs from recurring, but it is specific to residential or house cleaning. However, there are absolutely parallels to commercial or office cleaning.

Original Article:
This question and article come from a recent phone call with a referral of a realtor. Laura called me to get prices and possibly schedule me for a "Move-Out" cleaning. She had already sold her 4,700 square foot home and wanted to leave the house clean for the new owners. Toward the end of the call, I gave her a full map of what to expect for all future house cleaning options. This really helped Laura a lot, so I asked if I should include the information in an upcoming blog for my website. Laura's response was encouraging. "This is extremely helpful. Now I know what to expect cleaning to cost based on the type of cleaning detail I need."

7 Comments

Do You Do Contracts?

How Much Do One-Time Cleanings Cost?

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