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5 Tips for Selecting Your Next Cleaner

4/1/2024

51 Comments

 
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Cleaning is a task that you want done well by a professional without WORRY.  My goal with this article is simple. Let's bring all of your worries forward and talk about them. I've converted these top worries into a resource called the C3 Due Diligence Checklist. Feel free to use this tool and all 5 tips when your place of business or household is selecting your next cleaning service.
C3 Due Diligence Checklist

  • Can we TRUST them in our office? Who is cleaning? Are they professional? Are they background checked? How many people will be in our building? Will it be the same people every time? Who will have our keys and alarm passcodes? Will our security information be protected? Will our important documents and proprietary information be protected?
  • Do they have REFERENCES? How can we find out from others if they are good cleaners, fair-priced, and reliable? 
  • Can we CANCEL at any time? Is there a contract we need to sign? Are we stuck in that contract regardless of their performance? How do we know the cleaning company will be worth signing a long-term contract?
  • Are they LEGIT?! Are they a legal entity in our state? Are they insured to the required $2M in general liability? Are they bonded to protect our stuff from theft? Who takes the risk... them or us? Are we protected if something breaks or someone gets hurt? Will they send us a Certificate of Insurance? Will they sign a W9 vendor form? Are their workers fully legal to work at our office?
  • Do they sub out the cleaning once we hire them! Do we get the owner, a trusted team member of the company, or do they farm us out to the lowest bidder? Are they a large regional or national company or smaller localized family business?
  • Will they actually SHOW UP?! What if they don't show up for scheduled cleanings or call off? How can we rely on our office being professionally cleaned?
  • Do they know how to CLEAN? Are they proficient in disinfection protocols after a major worldwide pandemic? Will we wonder if our restrooms and break areas are clean and safe? Do they have any cleaning certifications or specialized training?
  • Do we have to deal with cleaning SUPPLIES? Do we have to provide all of the supplies or do they? Do we have to deal with restocking? How will we know when to order? Do they use their own supplies at other offices besides ours?
  • What is their CUSTOMER SERVICE like? Can we reach someone when we have questions, issues or complaints? How long will it take for someone to contact us back? Do they have simple, automatic payment processing online? Can we pay by check if we prefer? Are they flexible and will they work with us?
  • Do they have a solid QUALITY CONTROL system? Do they conduct QC on their own (proactive) or do we have to complain to get them to fix quality (reactive)? Do our complaints get addressed? Will we be complaining every Monday morning? Do they cut corners?
  • Can we AFFORD a quality cleaning service?  Do we get what we pay for? How do I know what is a reasonable price for what we need?

I cannot answer for every commercial cleaning or janitorial company out there. I have been in the industry for nearly 20 years operating a cleaning service and coaching other cleaning services nationally. I can honestly say that I've seen EVERY THING. There are some really great companies out there and there are some really bad ones too! The best ones remove most, if not all of the worry from your cleaning decision. The worst ones only add more questions and doubts. I highly advice you follow these 5 tips.

5 Tips for Selecting Your Next Cleaner

  1. Create Your Prioritized Checklist - Start with my C3 Due Diligence Checklist and answer the questions with your staff and/or household. Which are the most important? Re-priortize this list to fit your company's cleaning needs. This provides you with the questions to ask and the basis of your research between cleaning companies. 
  2. Choose the Right Niche - There are so many niches in commercial cleaning alone. Here are a few of them: Professional Offices, Medical, Industrial & Warehouse, School, Daycare & Church, Post-Construction, Carpet & Upholstery, Tile & Grout, Floor Refinishing, Restaurant, Power Washing, Window, Large Janitorial Highrises, Complexes, Car Dealerships, Airports, and more. What about apartment cleaning, real estate presentation cleaning, and recurring house cleaning? These are a few of the niches under Residential Cleaning. Be specific in what you're looking for and contact the right type of cleaning company. Some companies do one niche only and others do many or all of them. Companies that focus on the specific niche that you're looking for are typically best.
  3. Find the Best Candidates - Now that you know what questions to ask and which niche of cleaning you need, start with cleaning companies that you already have rapport and trust. Search your company records and emails. It is likely that a cleaning company has already visited your place of business and left you a proposal with quotes. If this company was not chosen in the past, find out why. They are a good candidate for a second invite. There may be cleaning companies with a great reputation that have marketed to your company in previous months or years. Do you have their information on file or in your inbox archives? Who do your colleagues use for cleaning? Call them. Are they happy with their service? Ask for a referral! Go to your Chamber of Commerce and see which cleaning companies are recommended by your peers. Do a basic search online and see which companies have the best overall ratings and reputation. Study their online profile and read articles they've written. Read their customer testimonials. You may see names you know and trust associated with a specific cleaning company. These are all great ways to build your list of companies to contact. 
  4. Get Your Quotes - Choose the Top 3 candidates and invite them to do a walk-through estimate of your office. Schedule it on your calendars. If they don't schedule, they likely don't keep a calendar and are more likely to no-show you. If they no-show on the estimate, they will only get worse if you hire them! Request a formal cleaning proposal by a certain deadline that is reasonable for the cleaning service. Did they send a professional proposal? Did they meet the deadline? This is the second test if they are professional, reliable, and trust worthy. Read the proposal. Are there any typos or grammatical mistakes? Believe me, the details matter big time when you hire a cleaning service. Pay attention to this! If they slack on any details during the hiring phase, they will get worse after.
  5. Select Your Next Cleaner - Do your homework! Compare the 3 professional proposals, quotes, and Agreements (or contracts). Which one matches your Due Diligence Checklist the most? Which company did you LIKE the most? This is so important. You should have a great "gut feel" about the cleaning service you choose. Make your choice and communicate thoroughly with your new cleaning service. Let them know when they miss something. They will become a reliabile partner in your business or household to remove worry and provide peace of mind.

Thank you very much for reading this article on how to select your next cleaning company. I hope it was a valuable tool for your company or household to find a high-value, reliable cleaning service to serve for years to come.

In the next article, I will re-write the C3 Due-Diligence Checklist as a reference and then answer in detail how the C3 Experience resolves every question posed as a worry.
51 Comments
Mia Evans link
11/15/2021 06:59:58 pm

I like that you pointed out that it would be helpful to check the references of the industrial janitor services. As you said, you can interview their previous customers to check their services before. I can imagine how helpful this step would be to find the best company out there. It would give the company owners peace of mind that they will be entrusting their property to people who are experienced, knowledgeable, and reputable.

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Edmonton Commercial Cleaning link
12/7/2021 09:18:39 am

Once you’ve identified the specific tasks, such as laundry, cleaning floors, dusting, etc., you can much more easily filter out companies that don’t offer these things.

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www.commercialcleaninghamiltonpros.co.nz link
4/18/2022 10:30:39 pm

I heard certain reviews about fraudulent services. That is why this planning is created to avoid those!

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Millie Hue link
6/10/2022 04:11:46 am

It really helped when you said that we can check the website of the office cleaning company to see before and after photos. I can imagine how helpful that would be to find a good company. As long as the photos are real, it would be a huge help for them to invest in professionals they can actually trust.

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Brighters Cleaning link
7/12/2022 04:10:51 am

Hi, Its a wonderful post.Thanks for your nice post.

Reply
Braden Bills link
7/26/2022 11:21:42 am

My friend has been having a hard time keeping his business clean. It makes sense that he might want to get a proper office cleaning company to help out with that! That seems like a great way to ensure that his business is well cleaned.

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Ken
7/26/2022 11:27:38 am

Thank you for the comments! I'm so glad this article is helpful. Feel free to email me with further questions. [email protected]
Ken

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Afton Jackson link
8/2/2022 09:06:08 pm

Planning your house cleaning services depending on how many people you want at home really does sound important. This way, you can make sure that you have a good relationship with whoever you hire since it will be the same person every time. That kind of trust can lead to good business, so I'll do this when I hire a home cleaning service from the area for sure.

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John Carston link
8/8/2022 09:40:00 pm

It's great that you elaborated that researching multiple sources could help you obtain more information about services. My godfather mentioned the other day that they are hoping to find janitorial supplies for a clean environment for their business workplace, and he asked if I had any idea what would be the best option to consider. I'm grateful for this instructive article, I'll tell him that it will be much better if he consults a trusted janitorial supplies shop as they can provide more details about their supplies.

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Victoria Addington link
8/30/2022 12:09:19 pm

It was fascinating to know that we should pick a tax-compliant cleaning service. My friend wants their office to be virus free. I think that's possible by hiring professionals in office cleaning.

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Iris Smith link
10/11/2022 11:14:44 pm

I appreciate you saying to pick a cleaning service that complies with taxes. At my event venue, I want to throw a party for my customer. I'll track down a trustworthy and tax-compliant commercial cleaning service.

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Iris Smith link
10/16/2022 11:44:26 pm

I appreciate you mentioning it in order to guarantee that the cleaning service follows a secure COVID disinfection methodology. I wish to reopen my office after it has been closed for two years due to COVID-19. I'm going to hire a janitorial company to assist me with the cleaning of my office.

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Jessie Holloway link
10/20/2022 06:11:35 pm

Thanks so much for the tips on how to find good cleaners for your office space. My brother owns a business and he wants to make sure it stays a good place for his employees to work. He's been looking into hiring some professionals to come periodically clean the place to keep up productivity.

Reply
Hasmine link
12/2/2022 11:23:33 am

I am one your reader and always wanted to strart my own <a href="https://allcleanbyanabelle.com/maid-service-house-cleaning-service-oklahoma-city-ok"> Cleaning Service</a>. This is something that could be a great refference

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Mark
12/6/2022 11:25:07 pm

Nice blog!

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Daisy James link
12/7/2022 04:00:19 pm

It was helpful when you said to check their website. My coworker was talking to me yesterday afternoon at lunch about how she wants to find a house cleaning service sometime this month since she has a lot of family coming over for the holidays, and she doesn't have enough time to clean the house for them by herself. I'll pass this information along to her so she can know how to find a good house cleaning service.

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Sanyam dhawan link
12/11/2022 11:57:11 pm

I really found out to be very useful. the most relavant point out of these was checking out refrences . i really believe in checking out the website of products we are going to .opt . Thanku so much for providing these details this is what kind of details i was searching out for

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Hasmine link
12/13/2022 01:25:11 am

I am one your reader and always wanted to strart my own <a href="https://allcleanbyanabelle.com/maid-service-house-cleaning-service-oklahoma-city-ok"> Cleaning Service</a>. This is something that could be a great refference

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Hasmine link
1/8/2023 11:37:49 am

I am one your reader and always wanted to strart my own <a href="https://allcleanbyanabelle.com/maid-service-house-cleaning-service-athens-ga/"> Cleaning Service</a>. This is something that could be a great refference

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Eli Richardson link
1/12/2023 03:33:26 pm

It really helped when you described the importance of checking a cleaner's past references before hiring one. I heard that my aunt is looking for a cleaning company to help keep her home rentals in good shape through the year, so I'm positive that she'd benefit from reading your article now. Thank you for the tips on researching the online presence of multiple cleaning companies before hiring one.

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Steve Smith link
1/13/2023 06:33:30 pm

It's interesting when you said that choosing a company with license and insurance could help ensure a quality cleaning process. My godfather informed me the other day that he and his daughter was hoping to find a reliable cleaning service for the indoor air quality of their chiropractic clinic, and he asked if I had any idea what would be the best option for them. Thanks to this helpful article, I'll tell him that it will be much better if they consult a trusted commercial cleaning service as they can help them achieve healthy air.

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amelia@shine bright cleaning service link
1/13/2023 10:54:25 pm

the article is amazing but can you share some new data about cleaning service

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Protyush Dhar link
1/15/2023 11:00:14 am

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Lisa Harbin link
2/5/2023 01:56:05 am

Thanks for your informative article. It helps me to know some informative knowledge about this topic.

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Dan Addams link
2/9/2023 01:02:48 pm

I like that this post highlighted that when looking for a cleaner, it is important that we ensure they are educated and aware of the latest health-related policies and development. It makes sense as that way, it helps to ensure that they will perform their duties thoroughly. I will definitely keep this information in mind for future references when I look to have a cleaner hired.

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Jake Williams link
2/10/2023 09:22:25 pm

Excellent guide on how to pick a reputable cleaning service provider. It's a fantastic idea that you advised making sure the cleaning service has liability insurance in order to cover any associated losses in the event of property damage. This is logical. The next time I hire a cleaning service for my home, I'll definitely remember to follow this advice. Thanks.

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Office Cleaners In Perth link
2/21/2023 03:26:19 am

In this post, we'll cover five tips for choosing a trustworthy cleaning service. Expertise, price, and the best way to work with your cleaner are all covered. The article is well-written and jam-packed with helpful details for anyone looking for a cleaner.

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Jessie Holloway link
2/22/2023 11:15:34 am

Thanks so much for the advice to check their website and socials to look at their before and after work. My aunt gets really anxious when her house is dirty but she works full time so she often doesn't have the energy to clean. She's been thinking about hiring some professional cleaners to help her keep her house in good shape. We'll have to be sure to look for cleaners that she feels confident will do the job to the level she wants.

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Above N Beyond link
2/26/2023 02:20:27 am

Choosing a cleaning company involves more than just finding the lowest price. Make sure to check for legitimacy, COVID protocols, cleaning expertise, and references. Trust is key, so choose the company that gives you the most peace of mind.

Reply
Hunter's Extreme Cleaning Services link
2/28/2023 03:53:54 pm

Our home and carpet cleaners have the
skill and experience necessary to serve as your full-service professional cleaners, offering the
highest quality services and customer care in the Federal Way area.

Hunter's Extreme Cleaning Services
27732 25th Dr. S, Federal Way, WA 98003
Phone:(206) 208-7847

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roof cleaning Miami link
3/15/2023 02:57:48 am

This blog post provides some useful tips for selecting a cleaner for your home or business. The writer has done a great job of breaking down the tips into subheadings and providing examples to explain the concepts. The post is well-written and informative, making it useful for readers who want to select a cleaner.

Reply
commercial roofing contractors link
3/23/2023 01:23:52 am

Taking the time to make an informed decision when selecting a cleaning service is key. When looking for a cleaner, consider their services, reputation, policies, and cost. Additionally, take the time to research companies and read reviews to ensure you’re making the best decision.

Reply
Tank Cleaning link
3/26/2023 01:52:38 pm

Its so true that there is a lot that goes into picking a cleaner.

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Best Pressure cleaning company in Miami link
3/27/2023 05:31:39 am

Details about fresh house or office cleaning are provided in this piece. You can learn more about it in this link. I liked reading this blog and would recommend others to you. The tips have been expertly divided into subheadings, with examples given to clarify each idea. Check out Kleanwaypressurecleaning.com for more information on this subject.

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Anthony Garcia link
4/19/2023 03:35:45 pm

Do they have a basic working knowledge of the science of cleaning? This protects your home from damaging chemicals. What type of cleaning products do they use? Thank you for taking the time to write a great post!

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THE AGENCY CORP LIMITED link
4/25/2023 05:10:50 am

Choosing a cleaner for your home or business can be a daunting task, but this article provides some helpful tips for making the selection process easier. I appreciate the emphasis on considering factors such as experience, credentials, and references, as well as the importance of communication and clear expectations. As someone who has used cleaning services before, I can attest to the value of these tips in finding a reliable and effective cleaner.

Reply
Ayraclean link
4/28/2023 12:51:41 am

Always hire a professional cleaner...

Reply
Henry Killingsworth link
5/12/2023 12:40:08 pm

You made a good point when you explained that it is important to pick a cleaning company that is legit. My brother is wanting to find a commercial cleaning company that can help him keep his work warehouse in good condition. It seems like it would be a good idea for my brother to find a company that is licensed to clean commercial spaces.

Reply
Carpet Cleaning Nampa link
5/24/2023 03:21:52 am

Selecting the right cleaner is crucial for maintaining a clean and healthy environment. Here are five tips to consider when choosing your next cleaner: 1) Assess your specific cleaning needs; 2) Check for certifications and experience; 3) Inquire about their cleaning methods and products; 4) Read reviews and ask for recommendations; 5) Request a consultation and compare quotes. Taking these steps will help you find a reliable cleaner who meets your requirements and ensures a spotless space.




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Cleaning Service Baltimore MD link
6/22/2023 04:54:46 pm

Thank you for sharing this blog post to educate homeowners. As you said it is so important for a cleaning service to have Liability insurance, and this is something that a lot of people don't understand. As a Cleaning Service in Baltimore, MD we try to spread awareness as well. You cannot be a professional cleaning service without insurance.

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Pressure Washing Winston Salem link
6/29/2023 01:31:41 am

Thank you for posting your article about "
5 Tips for Selecting Your Next Cleaner". Keep up the amazing work and ideas. May God shower you with His blessings.

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Home Cleaning Services in Baltimore, MD link
7/3/2023 01:59:20 pm

Just read this article and I can say these are awesome great tips on how to take care of your Home Cleaning Services. I will be using this tips for my own clients so that there We Clean Baltimore go smoothly!

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Commercial Cleaning Hamilton link
7/20/2023 07:09:15 pm

Finding a good cleaner for our home or business is time consuming task, but this article have really good tips about home and commercial cleaning.Thanks for sharing!

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Commercial Cleaning Taruanga link
7/20/2023 07:13:55 pm

We also do commercial cleaning in New Zealand and this article is quite good and have lot of good tips for choosing right cleaner for your home or business. It always advisable to have liability insurance for a cleaning company to cover the risk if something happens (injury, liability, theft, etc).

Reply
We Clean Baltimore in Baltimore, MD link
7/28/2023 02:38:07 pm

Just read this article and I can say these are awesome great tips on how to take care of your We Clean Baltimore. I will be using this tips for my own clients so that there We Clean Baltimore in Baltimore, MD go smoothly!

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Carpet Cleaning Docklands link
9/30/2023 01:10:39 am

Great tips! Choosing the right cleaner is so important for a clean and comfortable home. These tips are straightforward and practical. Thanks for sharing!

Reply
Jacson @Australia Cite link
10/19/2023 02:09:22 am

These tips can be a lifesaver when it comes to finding the right cleaner for your needs. From experience to availability, these are crucial considerations for a cleaner who truly fits the bill. Great advice.

Reply
Carpet Cleaning Maidstone link
1/15/2024 09:20:27 am

This checklist is super helpful for finding a reliable cleaning service! I appreciate the emphasis on legitimacy, especially checking for insurance and compliance. Peace of mind is worth the investment.

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CARPET CLEANING HAWKHURST link
4/16/2024 12:16:09 am

This blog post offers valuable advice on choosing a cleaner for your home or business. The writer has effectively organized the tips into subheadings and supplemented them with examples to clarify the concepts. Well-written and informative, the post is a valuable resource for readers seeking guidance on selecting a cleaner.

Reply
Ed Selkow link
4/26/2024 04:15:13 pm

Ken,
This is pure gold! A comprehensive list what to look for is going to be a lot of help especially for first timers. Keep up the great work, you have so many folks who depend on you for guidance.

Reply
CARPET CLEANING NEW ROMNEY link
5/17/2024 01:35:14 am

"Great tips on finding a reliable cleaner! Understanding the importance of factors like trust, references, and professionalism can really help in making an informed decision."

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